· Learning & Development ·

Training, Certification & Growth

Every Advisor and DSA who joins Sahyog goes through a structured training pack — equipping you with product mastery, compliance know-how and customer service excellence before you take the field.

Advisor Certification

Validates completion of all 7 mandatory modules

DSA Completion Certificate

Issued upon clearing the DSA Business Development & Compliance Program

Trainer-led + Self-paced

Classroom, field and digital modules combined

Track A

Financial Advisor Training

7 mandatory modules · Certification on completion

Enrol as Advisor
01
Company Introduction

Vision, mission, business model & corporate structure of Sahyog Finance and Noble Infinity.

02
Product Knowledge

All 9 loan products plus Mutual Funds, SIPs, Shares & Project Finance — features, eligibility, rates.

03
Customer Service Standards

Professional client interaction protocols, expectations management & after-sales care.

04
Lead Generation SOP

Field activities, referral systems, digital channels and the 80/20 conversion playbook.

05
Documentation Standards

KYC, application forms, audit trail and how to prepare an underwriting-ready file.

06
Compliance & Ethics

RBI guidelines, mis-selling prevention, code of conduct and anti-corruption practices.

07
Data Privacy & Confidentiality

Customer data protection, IT security, and the consequences of unauthorised disclosure.

Track B

DSA Business Development & Compliance Program

8 modules · Trainer signature + Branch Manager + HR sign-off

Enrol as DSA
01
Company Policies

Onboarding terms, payout structures, and territorial assignments.

02
Product Knowledge

Detailed walkthrough of every loan product and asset-management offering.

03
Customer Acquisition

Lead-to-customer conversion techniques and pipeline discipline.

04
Documentation Standards

Submission checklists, supporting documents, and quality assurance.

05
Compliance Requirements

DSA Code of Conduct, mandatory disclosures and regulatory filings.

06
Data Protection

Information security, secure data handling and customer privacy.

07
Customer Service Excellence

Communication etiquette, complaint handling and relationship retention.

08
Ethical Business Practices

Transparency, fair dealings and our zero-tolerance policy on misrepresentation.

Evaluation & Certification

Step 1
Attendance & Participation

Recorded via the Attendance Register (Sr No · Name · ID · Designation · Mobile · Signature).

Step 2
Assessment (1 – 5 scale)

Knowledge, skills and compliance scored by the trainer. Reassessment scheduled if needed.

Step 3
Certificate Issued

Authorised by Trainer · Branch Manager · HR. Required before any business activity.

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